Questions about 5alty

5alty (خالتي) brings you your orders from the restaurants and shops in your area. If something isn't in Around You, request it through Hately and 5alty will bring it to your door.

We deliver in El-Khosous today, and we’re still adding local shops.

No. 5alty opens in your browser at app.5alty.com, on your phone, with nothing to install.

No. Around You has different categories depending on the shops on 5alty in your area, and anything that isn’t there can be requested through Hately.

Cash on delivery or from your wallet balance.

You’ll see the delivery fee before you confirm.

Listed in Around You? Order it there; the price is right in front of you. Not listed? Request it through Hately.

Write your request and tell us the place if you have a specific shop in mind, or leave it to 5alty. The team sends you the price, including delivery. Once you approve, the rider buys it and sends you a photo; if the price goes up, they check with you first. It arrives and you pay cash.

No. With Hately the price comes to you first, and nothing is bought until you approve. If the price goes up, the rider checks with you first.

Ask 5alty. Say what you’re in the mood for and it shows you options from shops around you. 5alty helps you choose; you still place the order.

Talk to 5alty. Tell us what happened with the order, delivery or payment. If it needs a person, the team picks it up in the same chat.

Send your shop’s details from the Add your shop page. The 5alty team reviews them and gets in touch to agree the next steps. Your shop goes live for customers after review and setup.

On the shop owners' platform.